Refund policy
At Ben Searchin, every pair of jeans is made by hand with meticulous attention to detail and craftsmanship in Austin, TX. Due to the custom and made-to-order nature of our products, all sales are final, and we do not accept returns or offer refunds.
We understand that purchasing raw, selvedge denim is an investment. To ensure the perfect fit and style, please refer to our detailed sizing guide before placing your order. If you have any questions or concerns about sizing, materials, or features, feel free to reach out to us at bensearchin1@gmail.com before making your purchase.
We stand by the quality of our jeans and are committed to your satisfaction. If you encounter any issues related to craftsmanship or manufacturing defects, please contact us within 30 days of receiving your order, and we’ll do our best to make it right.
Thank you for supporting premium American design and craftsmanship!